Terms of use

These Terms of Use apply to your use of suiteabroad.com and the services provided through it. Your use of the Site indicates your acceptance of the Terms of Use, including the policies incorporated therein by reference. If you do not accept the terms

Use You must not use the Website or its services.

The following definitions apply in the Terms of Use:

suiteabroad.com stands for Online LLC.

These Terms of Use contain various policies, including those listed below. Policies may apply to certain services or programs offered by suiteabroad.com.

We may amend these Terms of Use from time to time and post them on the Site.

However, we do not guarantee whether, and cannot guarantee that, all information is accurate, complete, correct or up-to-date, nor accept any responsibility for any errors (including obvious or typographical errors), and interruptions (whether due to any downtime) temporary and/or partial (repair, upgrade, maintenance of the Site or otherwise) or inaccurate, misleading or incorrect information or failure to provide information. Each residence is responsible at all times for the accuracy, completeness and correctness of the information displayed on the site. Changes in market conditions or conditions may occur within a short period of time which may cause the information displayed on the Site to be inaccurate or out of date. Should you encounter any issues, our customer service team will use commercially reasonable efforts to assist you and act as a point of contact with the accommodation. Please note that suiteabroad.com is one of the stay channels used to make these hotels available for booking. When the search result indicates that a particular accommodation does not have more available rooms, this means that this room type is not available for reservation through suiteabroad.com.

The Site does not constitute, and should not be considered, a recommendation or endorsement of (the quality, level of service or rating) of any accommodation listed on it. We hereby disclaim any warranties, representations or representations with respect to the quality, condition or suitability of any accommodation listed on the Site. suiteabroad.com now has a “Premium Partners” program whereby selected properties will have an opportunity to improve the visibility of their properties on the site. These properties/accommodations will be marked with the Premier Partner Program affiliation. suiteabroad.com may, under certain circumstances, offer Accommodations the option to have a paid listing (featured place on the page for money). There will be a tag for that featured listing or a sentence referring to it.

To the extent permitted by applicable law, we reserve the right at our discretion to refuse or cancel reservations in exceptional cases, and will notify you of the refusal or cancellation by e-mail to the address you provided when making the reservation. Usual grounds for refusal of a customer or reservation include, but are not limited to: request(s) for accommodations or partner, resale (or suspicion of such) of previously booked accommodation through the Site to an individual or group without our written consent ( referred to as a “Resale”). Violation of the Terms of Use, Force Majeure, Trade or Economic Sanctions, Prohibitions or Statutory Restrictions, (suspected of) fraud, theft, suspected criminal activity, suspicious reservations, misleading or false customer information, payment problems or Unacceptable behavior, threats, insults, violence, refusal to provide information, practical obstacles, communication problems, obvious errors (see below), customer history or blocking by governments if the reservation is refused or canceled by a hotel and payment has been made Indeed, you will receive a refund of the total reservation value, (except in the event of unauthorized resale or in any other appropriate case such as unauthorized use of the site or use of the site in an inappropriate manner, and such use is harmful to us as a refund of the total reservation value or any part cannot be justified Of which). Refunds will not be transferred in the event of an unauthorized resale due to the significant negative impacts to our authorized and contracted partners, contract and trust room accommodation and the negative impact to the suiteabroad.com brand as a result of the practices of unauthorized sellers By undermining the hotel business. This may include placing previously sold accommodation on competing websites without the hotelier’s knowledge. We also reserve the right to prevent (“block”) users from using the Site, temporarily or permanently, at our discretion. Such blocked user must not attempt to use the Site under another name or through any other user. See also the section below under Payments – Credit Card – Book Now, Pay Later – Age – Fraud for more information on our fraud prevention mechanisms.

In rare cases, we may also cancel or refuse a booking due to “obvious errors”, regardless of their origin. For purposes of clarification, an apparent error is an error on the Site (eg: price terms, general conditions, points, etc.) which a natural person would not consider normal. If your reservation is affected by an apparent error, we will notify you via email at the address you provided when making the reservation, adjust the reservation or Points awarded as appropriate, and refund part or full of the amount charged (if applicable).

Please note that suspicious group bookings can be declined as most properties have procedures set for group bookings. Contact our customer service team for more information.

Circumstances such as standing reservations, errors in booking stays and specific guest needs may affect the quality of your stay. Be sure to inform the residence of any special requests or needs upon check-in.

About the star rating of the property

Please note that an Accommodation’s star rating, other specific ratings or any reference on the Site to the rating on the Site are for your information only (the “Accommodation Ratings”) and are provided only in connection with the Property. Accommodation classifications are based on information we have received from suppliers and accommodations, and are also based on facilities, prices, ratings and services provided. Accommodation ratings may differ from any other government rating or tourism authorities rating. We do not independently verify star ratings. The star rating is only an indication of the level of comfort that you can expect to receive in a particular hotel, bearing in mind that a higher star rating is an indication of a higher level of comfort and services. For more detailed information, please see the detailed descriptions on the site. Please note that star ratings vary widely based on location, available substitutes, local market conditions, practices, or other circumstances. Therefore, it is possible that the star rating in a particular country is not comparable to the same star rating in another country or city due to these circumstances. Star ratings do not reflect all services or facilities that may be available at a hotel, and some facilities and features may not be available in all rooms or all accommodations with that particular star rating. If there are certain facilities or features that are important to you, please contact our customer service and inquire about the availability of those facilities or features.

Ratings and reviews of ancillary services are not covered in this section and are addressed in Paragraph B. Other ancillary services below.

1. Other additional services

suiteabroad.com provides an online platform through which you can browse other services, including but not limited to flights, attractions, and car rentals (“Additional Services”) and make reservations for such Additional Services. Although suiteabroad.com provides the necessary platform that enables you to browse these additional services and make reservations for them, these services are provided by partner or third party companies or partners selected by suiteabroad.com (“Partners”). For example, viewing and searching for flights.

When you make a reservation for additional services through the suiteabroad.com website, you book – an aircraft or a rental car for example – at the listed price available for such reservations on the site, and based on other terms and conditions notified to you from time to time, and this is considered a binding contract when accepting your reservations from Kiss the partner. The partner will confirm its agreement to book additional services by sending you an email. The Partner reserves the right to refuse reservations as stated in its terms and conditions. We also reserve the right to refuse your booking for Additional Services in accordance with these Terms of Use.

We may display ratings and reviews of Additional Services for your information only. They are provided by the respective partner, who is responsible for the content of the ratings and reviews. Ratings and ratings are subject to and governed by the partner’s terms and conditions.

About fixing prices

The price fixing services enable you to lock in an accommodation (i) for a specific price and (ii) for a specific period of time and then return later to complete your reservation, subject to availability and other terms and conditions set forth below. The confirmed fare amount does not include taxes and fees, which are an additional amount collected at the time of booking

suiteabroad.com grants you a limited, restricted, personal, non-transferable, non-subcontractable, revocable license to access and use the Site only as expressly permitted in the Terms of Use. Except for this limited license, we do not grant you any other rights or licenses with respect to the Site, and we reserve any rights or licenses not expressly granted herein. The content and information on the Site, as well as the software and infrastructure used to provide that content and information, are the exclusive property of suiteabroad.com or its suppliers or service providers, including accommodations and ancillary services. You may only use the Site to inquire or make reservations in good faith, and you hereby undertake not to make any speculative, false or fraudulent reservations or any reservations in anticipation of demand. You also warrant that the payment details you provide to us in making any booking are completely correct. You also undertake to provide a valid and accurate e-mail address and / or postal and other contact information to suiteabroad.com and acknowledge that such data may be used to contact you if necessary. Please refer to the Privacy Policy.

Accordingly, and as a condition of using the Site, you agree not to use the Site, its contents or information for any commercial or non-personal purpose (direct or indirect) or for any purpose that is unlawful, illegal or prohibited by the Terms of Use. You also agree not to modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative images from, transfer, sell or resell any information, software, products or services obtained from the Site without obtaining Our prior written consent. In addition, you agree not to:

Use of the Site or its contents for any commercial purpose is unauthorized use, for example: unauthorized distribution, unauthorized resale of reservations, or
make any speculative, false or fraudulent booking;
access, monitor or copy any content or information on the Site using any automated program, spider, scraper or other automated means or any manual process for any purpose without our prior express written permission;
Violate restrictions in any automatic blocking gates on the Site or bypass or circumvent any other measures implemented to prevent or limit access to the Site;
take any action that imposes, or may impose, at our discretion, an unreasonably or disproportionately large load on our infrastructure;
Deep linking to any portion of the Website (including, without limitation, the purchase channels) for any purpose without our express prior written permission;
Resell, use, copy, monitor (by spider or scraper), display, upload or reproduce any content, information, software, products or services available on the Site for any commercial or competitive activity or purpose;
“copy”, “simulate” or otherwise incorporate any part of the Website into any other website without our prior written permission;
post any unlawful messages (subject to any and all applicable laws and regulations) on or through the Site or any messages that may advocate illegal activity;
Post, or link to, any message that contains material that may be considered harmful, obscene, pornographic, indecent, lewd, violent, abusive, profane, racist, discriminatory, insulting, threatening, tortuous, harassing, hateful or otherwise hateful other;
Post, or link to, any messages that contain defamatory, defamatory, false or slanderous material;
post any messages that infringe or violate the intellectual property or other rights of any entity or person including, but not limited to, copyrights, patents, trademarks, laws governing trade secrets, and rights of privacy or publicity;
post any messages that you are not entitled to make available by law or any contract or agency relationship;
Impersonate another person or entity or falsely state or otherwise state your affiliation with a person or entity or assume a false identity if the purpose is to deceive, mislead or deceive another person;
manipulate identifiers, including by forging message headers, in order to disguise the origin of any message you post;
use the Site in any manner that could damage, disable, overburden, impair, or otherwise interfere with the use of the Site or other users’ computers or cause any damage to, interruption to, or limitation in the functionality of, any software, hardware or telecommunications equipment;
attempt to gain unauthorized access to the Site, any related website, other accounts, computer system, or networks connected to the Site through hacking, password mining, or any other means;
obtain or attempt to obtain any material or information through any means not intentionally made available through the Site, including collecting or otherwise collecting information about others such as e-mail addresses;
Engage in any fraudulent practices intended to manipulate the original search engine results page or use search engine optimization (“SEO”) techniques that are against generally accepted guidelines for search engines. SEO practices considered unethical or “black hat” (also known as “indexing fraud”) include, but are not limited to, cloaking, metadata and access tags, content scraping, link schemes, and Google bombs. , keyword stuffing, hidden text and links, anonymous doorways and pages, link farming, blog comment spam and so on; or
do anything else that may cause damage to the Site, the relevant hotel companies, their employees, or the reputation of the hotel or may otherwise have any negative effect; or
Aiding or abetting any of the foregoing.
Unless otherwise expressly permitted, the Websites may not link to any page other than the home page of the Website, simulate the Website, or any webpage or material on it, and no entity may link to any aspect of the Website for commercial purposes without our written permission. Honest hotel.

By making a reservation on the Site, you represent and warrant that you are not subject to any international punitive programme.

If and when required, you must settle all your obligations, taxes and withholdings or as required by your country of residence.

. suiteabroad.com policy to guarantee the best price, taxes and fees, currency exchange rates on suiteabroad.com

Please note that all prices on the website are room rates only – unless otherwise stated – for the specified dates and for the specified number of people. Without prejudice to what is stated below, suiteabroad.com will display the total price due including taxes, service charges and other inclusions prior to confirming the booking. When you select additional options, the price will update to reflect those options.

1. Prices and Price Guarantee policy for accommodations

We strive to offer the most competitive rates and want to pay the lowest possible price for your stay. If you find that you have booked your room or accommodation with the same booking conditions and a lower price online after you have made a booking with suiteabroad.com, we will match the price in accordance with the terms and conditions of the Best Rates policy. For a claim to be valid under this Warranty, it must satisfy and be made in compliance with all terms and conditions of the Best Price Guarantee.

Sometimes cheaper rates are available on the Site for a particular day in a particular stay for the same type of room, however, these rates shown from the stays may carry special restrictions or conditions, for example, regarding cancellation of the reservation and refund. Please check the room type and rate details carefully for all conditions before making your reservation. The same room type may have different rates depending on these restrictions and conditions (see Section 6 below).

The Best Price Guarantee does not apply to additional services on the Site.

1. Additional fees by stays

In addition to the reservation prices, some properties will charge a mandatory service fee, surcharges, and local taxes (eg resort fee, amenities, transportation, or city tourist tax). If we have service charge information and local taxes, we will display it with the reservation price. Service fees and local taxes may be collected directly from you by the property in addition to the price you pay for your reservation.
Standard room reservations are for single or double occupancy. Additional guests or extra beds will incur additional charges. The property may refuse to allow additional guests to stay in the room – you must specify the correct number of people, including children, who will occupy each room you book.

Additional costs will be charged at the Accommodation for all services and products used by you, which are not included in the booking price as expressly indicated in the booking conditions. Charges for the facilities you use and the products you consume during your stay (eg: parking, internet access, food and drink) are not included in the booking price unless otherwise stated.

During special occasions and periods, some properties require each guest to purchase additional services (eg: New Year’s Eve dinner). If we are aware of the required additional service that you have to purchase, we will display it in the booking conditions or together with the booking price.

For travel to accommodation in some locations (eg: Maldives), all guests are required to pre-arrange transfers for an additional fee. Some properties require that the hotel collect the transfer amount at the time of booking. We will include the transfer surcharge in the total price. suiteabroad.com does not control or manage transportation operations, and is not responsible for the quality, safety, schedule or service levels of transportation.

If you are unsure or concerned about additional charges, please check with the property or customer service about additional charges (if any) if they are to be paid in addition to your reservation.

1. Excess fees for additional services

Please note that all prices of additional services on the site are from our partners, unless otherwise stated. Please kindly review the partner’s terms and conditions for additional charges that may apply to your booking (eg airport tax).

Your reservation and any additional services purchased by the Service are not covered by insurance, unless it is expressly stated to be covered by insurance.

Dr.. Currency selection and its effects

The site allows you to make reservations with properties and service providers around the world. Due to the international nature of our listings and user base, you have certain choices of the currency in which you are charged and the currency displayed to you on the Site. For information related to these rates, currency identification and currency-related fees, please review the table below in its entirety:

(a) Certain definitions
(i) Card Currency means the default currency of your existing Card or Account used to pay for the Booking.

(ii) Payment Currency means the currency in which the Booking is paid, which you may have the option to change.

(iii) Display Currency means the currency in which the Website displays the price list for your reference. You can select your display currency from the list of multiple options on the website.

(Fourth) The currency of the property means the currency in which the property or the service provider determines the cost of the services it provides. The currency of the property shall be the official currency in the country in which he or the service he provides is located, unless the service or property provider requests otherwise.

Remember: the price you are charged at the end will be the price in your selected payment currency.
(b) When it comes to different currencies, how are the prices for the services displayed on the site calculated and the prices that are finally charged to me?
(I) The price of the property. All services offered on the Website are based on the price provided by the service provider or the property (“Property Price”). The Bloomberg rate in effect at that time is generally used for:

(i) to calculate – based on the price of the Property – the price displayed to you in the Display Currency (“Offer Price”), if the Site Currency is different from your Display Currency; And

(ii) To calculate – based on the price of the Property – the price charged to you and payable in the Payment Currency (“Payment Price”), if the Property Currency is different from your Payment Currency

(ii) the initial offer price. Before selecting the payment currency, the quote is just an initial estimate for your easy reference, and does not reflect the price increases shown below or any fluctuations in the Bloomberg exchange rate. You should always double check the payment rate after choosing your payment currency.

(c) What currencies can be specified as the presentation or payment currency?
(I) Determine the presentation currency. You can select your display currency from the list of different currency options on the site.

(Second) Determine the currency of payment. If your Display Currency is different from the currency of your Card, you may have the option to select Display Currency or Card Currency as your payment currency. Your card currency will be determined based on the card information you enter. If your Display Currency is the same as your Card’s currency, your Card’s currency will be automatically selected as your Payment Currency, unless otherwise indicated.

Reminder: Your price may be increased depending on the currency(s) selected as the payment and display currency.
(d) How can the price be increased based on my currency selections?

(Second) What is related to the currency of the property. You can make a reservation using a specific pay later or equivalent option (“pay later reservation”), in which case you can make that reservation on a specific date (“booking date”) but you will be charged for that reservation at a later date (“pay date”). . If your payment currency is different from the property currency for a Pay Later reservation,

(e) for Pay with Hotel reservations and Account Provider rates
(i) Pay at the hotel bookings. When you select the “Pay at Hotel” payment method, the total price will be updated to show you the amount you will pay in the currency of the property. You will pay in the property – when you choose this method – in his currency or in the currency that he agrees to. If you decide to pay in a different currency or with a bank account that uses a currency other than the currency of the property, the amount you will be charged for your booking will depend on the exchange rate used by the property as well as the exchange rate of your bank. These factors are beyond suiteabroad.com’s control.

(ii) Account Provider Rates. If your payment currency is different from the currency of your card, your account provider (eg: the issuing bank of the payment card you use for payment) will determine the exchange rate applicable when processing the transaction on your account. The account provider may offer you a higher or lower exchange rate compared to the site and may charge you additional fees for such transactions. suiteabroad.com does not control or benefit from the additional fees charged by the banking service provider or the exchange rates used by it.

About taxes and fees

In order to facilitate the accommodation reservation transaction, the fee added to the chosen payment method may include the amount of taxes and fees (“taxes and fees”), unless otherwise indicated. Such allowance includes an amount estimated to recover the amount paid by the Accommodation to the Accommodation in connection with your reservation for taxes due by the Accommodation including, without limitation, sales and use tax, occupancy tax, room tax, payment tax, value-added tax and/or any similar taxes. In certain locations, the tax amount may also include a government-imposed service fee or other fee that is not paid directly to the tax authorities but must be collected by the residence by law. The amount paid by the Accommodation in relation to your tax hold may differ from the amount we estimate and include in the amount charged to you. The remaining balance of the provision for taxes and fees, if any, is a fee held by suiteabroad.com as part of the fee for our services and to cover the costs of your reservation including, but not limited to, customer service costs. If the remaining balance is negative, suiteabroad.com will bear the difference. The provision for taxes and fees varies based on a number of factors including, but not limited to, the amount that suiteabroad.com pays for the accommodation and the location of the accommodation in which you will be staying and may include profit retained by the hotel companies.

Our accommodation suppliers, in their capacity as service providers, include all applicable taxes in the amount invoiced and suiteabroad.comqa pays those amounts directly to the service providers. suiteabroad.com is not a participating supplier associated with the vendors with whom we book or book travel arrangements. The tax rate, appropriate tax rate, and type of applicable taxes vary widely by location.

For transactions involving Stays located within certain regions, the deduction of taxes and fees to the chosen payment method includes a payment for tax to be collected and remitted by suiteabroad.com to that territory for tax due on amounts held by suiteabroad.com as fees for services.

For reservations where you have to pay at the property, the price may or may not include taxes and fees. Please check the booking conditions and confirmation email or booking voucher or contact our customer service team.

In some locations, accommodations may be required by local law to charge city, bed, tourist occupancy or direct equivalent taxes.

Taxes and fees for ancillary services you may purchase are set out in our partner’s terms and conditions.

4. Privacy

We respect your privacy. Please see the Privacy Policy for more information.

5. Payments – Credit Card – “Book Now Pay Later” – Age – Fraud

When you prepay for your reservations with suiteabroad.com, you authorize suiteabroad.com to use and process your information – through third parties – in a way that allows us or the issuer of your payment instrument (such as a credit or debit card) to verify your identity. Personal information collected about you that may be shared with third parties (including your financial transactions and/or maintaining your account) is included in our Privacy Policy.

In order to complete payment for prepaid stay reservations with suiteabroad.com or related companies, you authorize the hotel companies to deduct the full price from the chosen payment method (sometimes without a refund option depending on the conditions of the stay booking, please see below) upon booking and confirming the booking. or in the case of a “Book Now Pay Later” booking, at a future point in time notified in the confirmation email. When using Book Now Pay Later bookings, please make sure that your payment method is valid and that you have enough credit on the date specified to complete the payment. If the required amount is not available on the specified payment date for any reason, the reservation will be canceled unless you confirm that the amount will be available on the payment date. Please review the reservation details carefully for all conditions before making your reservation. suiteabroad.com or related companies will process refunds, when needed, within a reasonable time frame. You also authorize the credit to your Payment Instrument if refunds, settlements, refunds or modifications occur during the Service; Which facilitates financial transactions. For some properties, hotel will not be deducted from your payment methods as you will pay directly at the accommodation (pay later). However, in some cases, some Accommodations may pre-verify your card, charge a deposit or the full price of your reservation in advance. The accommodations may need credit card details to guarantee your reservation. Accordingly, suiteabroad.com will send the data of the chosen payment method directly to the accommodation you booked, and you may pre-book an amount from this method as well. To protect and encrypt the chosen payment instrument’s data when it is transmitted to us, we use “Secure Socket Layer (SSL)” technology for our services. Your bank may charge an additional fee for the transaction.

Some selected payment instrument companies charge their users a “Foreign Transaction” processing fee. If your card transaction is to a bank in a country different from the country of the bank issuing your card – as well as the recipient – there are fees added such as international transaction fees, cross-border transactions, or any similar fees. This fee may or may not be charged by the issuing bank on your card. Please contact your card issuing bank and ask for the details; Because this part is not under the control of suiteabroad.com.

In the event of fraud by the chosen payment method or its unauthorized use by a third party, you should contact your bank or card issuer immediately as soon as you become aware of such unauthorized use. If you suspect an unauthorized or fraudulent booking has been made through suiteabroad.com, please contact our customer service team immediately.

To make a reservation, you must be over 18 years of age (or the age of majority in those countries where the legal age is higher than 18) and have full legal capacity to make the transaction (or have an authorization form from your legal guardian). You warrant that the payment instrument you are using is yours or you are authorized to complete the booking using such payment instrument and that there are sufficient funds to cover the cost of the transaction. You accept financial responsibility for all transactions conducted under your name or account.

You also warrant that the payment information you provide to us in making any reservation is completely correct. suiteabroad.com reserves the right not to accept certain payment methods. suiteabroad.com may add or remove other payment methods at its discretion. suiteabroad.com now provides the option to keep the details of the chosen payment method to facilitate reservations in a confidential and secure file. If you choose to store your credit or debit card with suiteabroad.com, we may not require verification of the card or security code the next time you use it to make a reservation. For more details, please see our Privacy Policy.

We implement strict fraud detection and prevention mechanisms. In certain cases, we may require additional information or confirmations to validate and confirm the reservation as set out in more detail on the Website. Your card may also be charged a small verification fee or pre-authorized when you use the “Book Now Pay Later” option. The remaining amount will be deducted after confirmation or on the date of the future payment in the case of booking with the option “Book now and pay later” (see the paragraph above about possible cancellation if the amount is not withdrawn on time under any reason). Reservations are not confirmed unless you receive a confirmation email with a booking voucher and it is possible that an accommodation or ancillary service may become fully booked during the fraud check, in which case the reservation will not be available. suiteabroad.com does not bear any responsibility whatsoever in such cases. Additional information submitted will be handled in line with strict industry standards for privacy protection and the use of encryption in transmission and specialized agents for verification. If you choose not to submit the additional information or if we are not satisfied with the information you have received, the booking will be canceled as incomplete and any amounts (including verification fees where applicable) will be refunded.

A word about installment

In some jurisdictions, suiteabroad.com supports payment in instalments (“Instalments” or “Deferred Payments”). This service is not provided by suiteabroad.com but by a third party (“Installment Facilitator”). If you wish to pay in instalments, you will need to agree to the terms and conditions of the Installment Facilitator’s installment payment structure and/or an additional payment agreement with suiteabroad.com available on the Installment Facilitator’s website. If you do not meet the requirements or do not meet the terms and conditions of the Installment Facility Program, then installments will not be made available to you. If you breach the terms and conditions of the Installment Facilitator, you will be subject to the consequences stipulated in the terms and conditions of the Installment Facilitator. suiteabroad.com reserves the right to cancel your reservation upon violating the terms and conditions of Easy Installments. You agree to pay and shall be solely responsible for the full amount of the Reservation Amount and agree that suiteabroad.com has the right to allocate the Reservation Amount payable by you to the Installment Facilitator and/or its agents.

About unsuccessful payments

Payments on the Site may not be successful for several reasons. In this case, suiteabroad.com will provide you with alternatives – if any – in order for you to complete the reservation. If you have any questions, please contact our customer service department.

6. Reservation Conditions – Cancellations, No-Shows, Early Check-outs and Late Check-outs – Certain Accommodation Policies – Special Needs – Additional Hotel Services or Products.

By making a reservation through our site, you accept and agree to the terms of the relevant accommodation reservation, including the cancellation and no-show policies applicable to that reservation, and any additional (service provision) terms and conditions of the stay that may apply to your reservation or during the course of your stay; Including for the services rendered and/or products offered by the accommodation (the terms and conditions for service provision of the accommodation can be obtained from the relevant accommodation). The general cancellation and no-show policies for each stay are found on the Site on the stay information pages, under ‘Booking Conditions’, ‘Booking Policies’ or similar, and on the confirmation email and booking voucher. Please note that you may be charged for cancellation as per the stay’s no-show and cancellation policy, in some cases for the entirety of your stay or the first Day. We recommend that you carefully read the cancellation and no-show policy of the accommodation before making any reservation. If you fail to check-in to the Accommodation on time on the day of your booking and do not notify it, the remainder of your reservation may be forfeited and you may not be entitled to a refund depending on the terms and conditions of the relevant Accommodation. Regardless of the cancellation policy of the stay, suiteabroad.com reserves the right to charge a cancellation fee, and this will be indicated on the website. Please check the hotel details carefully for any conditions before making your reservation. Some properties charge an additional fee for early or late check-out.

If you would like to review, modify or cancel your reservation, please refer to your confirmation email and follow the instructions provided, use our self-service tool or contact customer service.

Many accommodations have specific policies regarding children, companions, or traveling with pets. As indicated above, it is highly recommended to check with the customer service or the property itself for the accommodation policies.

Disabled: Special Needs: If you have special needs (eg a wheelchair accessible room) you should contact Customer Service or the accommodation and check that these special needs can be accommodated. Please note that special requests are subject to availability and are not guaranteed. If the property cannot accommodate your special needs, your booking may be subject to refund, cancellation or modification as required by the applicable property policy. If available, your request will be confirmed upon arrival. suiteabroad.com will not be liable to you for any damages or costs incurred if the accommodation does not meet your needs.

About a hotel rate alert

You can choose to set Hotel Price Alerts for properties on our site. If selected, we will send you an alert of prices when they change at the selected accommodation within the time indicated on the site. Price alerts will not be specific to a room type or other accommodation-related feature (eg breakfast included, full board, bed type). A maximum of one price alert will be sent per stay per day. A price alert will only be sent if the price of the stay changes after the minimum Materiality we set. The type of price alert sent to you depends on the broker you use: via e-mail when selected from the suiteabroad.com website, or via push notifications on your mobile phone. You are responsible for updating your Price Alert settings. Price alerts will continue to be sent within your settings even if you have made a reservation for the selected accommodation or other accommodation for the indicated time period until you change the price alert settings. Opting in to receive price alerts will not affect any other choices you make regarding our communication with you. In addition, of course, at any time you will be able to opt out of receiving notice of price changes by clicking on “Revocation of Price Notifications” or a similar message in the price notices sent to you. For more information on this, please review the Privacy Policy.

About suiteabroad.com Secret Offers

Through the hotel program “Secret Deals”, suiteabroad.com continues to provide the best hotel rooms at a very attractive price, and this means that you can enjoy the largest savings on selected high-quality properties around the world, from luxury to five-star to exquisite boutiques. For many reasons, the residences participating in this offer prefer to remain anonymous until the completion of the reservation and payment process.

You know the secret offers from the special logo on it, and you can search and inquire about these properties (general area, description, facilities) before making a reservation, but you will not know what the name of the property is. When you complete your reservation, you will see the name of the property and its contact information. To ensure that suiteabroad.com is able to provide such offers continuously and at these attractive prices, reservations for secret offers are not subject to cancellation or refund.

suiteabroad.com offers the opportunity to accumulate points for certain third-party loyalty programs through a program. The beneficiary third-party points membership card must belong to the guest staying at the hotel (which is the main guest).

About promotions

suiteabroad.com may from time to time offer promotional rates, vouchers, promotional codes, coupons, discounts and special offers (“Promotions”). Unless expressly stated otherwise, promotions may not be combined and are subject to special rules, terms and conditions that may be in addition to suiteabroad.com’s terms of use.
About promotions and coupons

A valid promotional code or coupons must be applied on the checkout page for either to be applied to your booking.
Unless otherwise specified, promotional codes and coupons do not apply to local taxes, service fees, and surcharges.
Promo codes and coupons may exclude certain hotels, room types or offers.
Unless otherwise specified, promotional codes and coupons are non-transferable, non-cumulative and may not be combined with other offers, rewards or loyalty programs.
Promo codes and coupons cannot be exchanged or exchanged for cash, credit, or other products.
In case of booking cancellation, the promo code or coupon has no cash or refund value.
Some promotional codes or coupons may only be available in certain regions or to residents of certain regions.
suiteabroad.com reserves the right to stop the use of promotional codes or coupons by users if they are deemed to have misused promotional codes or coupons.
Agoda reserves the right to change the terms without prior notice.
In the event of any dispute, the decision of suiteabroad.com will be final.
About combined and multiple bookings using the suiteabroad.com shopping cart

suiteabroad.com provides the option to search and make bulk and/or multiple bookings using the suiteabroad.com shopping cart to select certain accommodations/flights/travel packages. The special of joint or multiple bookings does not apply to all accommodation/flights/travel packages displayed on the suiteabroad.com website, and those that can be booked as part of joint or multiple booking will be shown as such during the booking process.

Eligible accommodations/flights/travel packages will be identified on the site during search/when selecting the cart option on the site. Making bulk or multiple bookings can result in greater savings on our competitive rates for accommodation/flights/travel packages, and the savings will be reflected as early as possible during the booking process as the ‘Save Package’.

Except as otherwise specified, the terms and conditions that apply to the shopping cart are in addition to the terms of use for accommodation/flights/travel packages.

Please note that the price/cost/fare, quoted for the accommodation/flight/travel package shown on our website can vary even for the same stay/flight/travel package or similar. These differences can include the time and date of your reservation, what is included in the total price and the terms and conditions under which the price/cost/fare is provided, in particular with respect to the terms and conditions of cancellation and refund. A bulk or multiple booking may be completed and paid for in a single visit to the Site and if the booking is not completed during the booking process, your stay / flight / travel package will be temporarily saved to complete the purchase at a later time. Your saved selections that have not been purchased after a certain period of time will be emptied and you will need to start booking again. Please note that pre-selected accommodations/excursions/travel packages may be sold out or their prices changed. All reservations must be made through a hotel shopping cart in your name and you must be the owner of the payment method used to pay for each reservation through a hotel shopping cart.

If you do not proceed to make a bulk or multiple booking of stays/flights/travel packages, the price for single stays/flights/travel packages will be displayed.

If you make a combined or multiple booking, the terms and conditions of your stay/flight/travel package will apply to that booking. Please note that different terms and conditions may apply even if you make a combined or multiple booking, including where you make more than one booking.

When you complete a booking, you agree to receive confirmation messages (such as email and SMS), as well as an email as an invitation to complete our guest review form that is sent to you after your stay at the property, followed by one or more alerts. Completion is optional. For clarity, confirmation emails and guest review emails are transactions and are not part of newsletters or marketing that you can opt out of (see our Privacy Policy for more details). With respect to additional services, the partner providing these services may send you an invitation to complete an evaluation of the additional services provided. suiteabroad.com’s full customer reviews (including any attachments) may be uploaded to the relevant information page of the Site; For the sole purpose of informing (potential) customers what you think of the (level) of service and quality of the accommodation. By posting a review and submitting Image Content, you grant suiteabroad.com full, perpetual, free, transferable, and irrevocable rights to all User Submitted Content, including your name. suiteabroad.com reserves the right to translate, edit, modify, refuse or remove reviews at its sole discretion. You agree to comply with the Guidelines for Residency Ratings. In addition, you represent and warrant that (i) you own and control all of the rights granted in the User Content that you post or otherwise distribute, or that you otherwise have the legal right to post and distribute such User Content on or through the Site and (ii) That the Content is accurate and not misleading (iii) that the use, posting or otherwise providing of that Content does not violate the Terms of Use or any applicable laws or regulations and does not violate any rights or cause harm to any person or entity. suiteabroad.com also grants the right to prosecute any person or entity that violates suiteabroad.com’s rights in the content by violating the Terms of Use. You further agree that you will be solely responsible for any User Content that you post or submit.

Content submitted by users will be considered non-confidential and suiteabroad.com is under no obligation to treat such content as proprietary information. Without limiting any of the foregoing, suiteabroad.com reserves the right to use the Content as it deems appropriate including, but not limited to, deleting, editing, modifying, rejecting or refraining from publishing it. suiteabroad.com is under no obligation to offer you any payment for the Content you provide or the opportunity to edit, delete or otherwise change the Content once you submit it to suiteabroad.com. suiteabroad.com shall not be obligated to attribute the authorship of the Content to you, nor shall it be obligated to carry out any form of attribution by a third party. Please refer to hotel policies on the site for more details.

If it is determined that you retain moral rights (including rights of attribution or integrity) in the Content, you hereby represent (a) that you do not require the use of any personal information in connection with the Content or any derivative works, upgrades or updates thereof and (b) that you do not mind publishing and the use, modification, deletion, and exploitation of the Content by suiteabroad.com, its licensors, successors, and assigns (c) you forever waive and agree not to claim any and all moral rights of the author in any of the Content and (d) you release suiteabroad.com and its licensors from liability and its successors and assigns in perpetuity from any claims you might otherwise make against suiteabroad.com under any such moral rights.

9. Travel Consulting – Visa Requirements

Although most travel takes place without incident, travel to certain destinations may involve greater risks than to other regions. We urge passengers to review the travel prohibitions, warnings, announcements and advisories issued by the governments of those regions before booking travel, especially when traveling to international destinations.

By offering stays in certain destinations, suiteabroad.com does not represent or warrant that travel to such areas is recommended or free of risk, and suiteabroad.com bears no responsibility for damages or losses that may arise from travel to such destinations. suiteabroad.com will not under any circumstances be liable for any accidents that occur during your stay at the property. We strongly advise you to refer to the relevant travel advisories issued by your government for any country you are visiting and to take the necessary precautions. We also advise you to take out personal travel insurance.

suiteabroad.com shall not be liable for any loss incurred if you do not carry passports, visas and documents necessary for your trip. We also advise you to check with the relevant embassies, consulates and/or visa departments of the countries you wish to visit. You will be responsible for obtaining any travel documents that may be required.

Please note that some countries have strict rules and regulations on the import of restricted or prohibited goods, items or materials. This may include, but is not limited to, alcohol, tobacco, perfumes, medicines, books, drugs, movies, DVDs, pornography, food, plants, animal organs, etc. You will be responsible for reviewing and complying with applicable regulations. Failure to comply with this can result in severe penalties

10. Complaints

In the event that you have complaints regarding a hotel service, you can contact the customer service team through one of the methods mentioned here. We will do our best to help you. Please note that any complaint regarding accommodation or ancillary services (policies, standard, service, facilities, decor, food, etc.) is a matter for the property itself or the partner. suiteabroad.com will coordinate directly with the property or partner to try to find a mutually acceptable solution, but we cannot guarantee satisfactory results. Complaints about additional services are regulated by the terms and conditions provided by the partner responsible for these services.

11. DISCLAIMER OF WARRANTIES

ALL CONTENT, INCLUDING SOFTWARE, PRODUCTS, SERVICES, INFORMATION, TEXT AND RELATED GRAPHICS CONTAINED ON OR AVAILABLE THROUGH THE WEBSITE IS PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. suiteabroad.com makes no warranties or representations of any kind, express or implied, as to the operation of this website or the information, content or materials contained on this website and to the fullest extent permissible under applicable law, suiteabroad.com disclaims all representations, conditions and warranties of any kind, express or implied, including, but not limited to, conditions or implied warranties of merchantability, satisfactory craftsmanship, informational content, ownership, or non-infringement of third party rights. suiteabroad.com does not warrant or make any representations that the Site will operate without errors or interruptions, that errors will be corrected, or that the Site and/or its servers will be free of viruses and/or other harmful components. suiteabroad.com does not warrant or make any representations regarding the sustainability, availability, accuracy, reliability, completeness, or update of any materials of any kind contained on the Site for any purpose, including software, products, services, information, text, and related graphic content.

If suiteabroad.com is not responsible for willful error, misconduct or gross negligence, suiteabroad.com shall not be liable for any failures arising from server malfunctions, misleading or redirected transfers, failure of Internet connections, interruptions in sending or receiving reservations, any computer virus or Another technical failure, whether of a human or technical nature.

The above liability shall not be limited or excluded in accordance with the relevant applicable laws. In this case, suiteabroad.com shall bear the responsibility to the extent specified in the relevant laws.

12. LIMITATION OF LIABILITY IN GENERAL

TO THE EXTENT PERMITTED BY LAW, UNDER NO CIRCUMSTANCES SHALL FONDAA OR RELATED COMPANIES, INCLUDING ITS OFFICERS, DIRECTORS, EMPLOYEES, REPRESENTATIVES, SUBSIDIARY, ASSISTANT COMPANIES, EMPLOYEES, SUPPLIERS, LICENSORS, AGENTS, OR ANY OTHER ENTITIES INVOLVED IN PROVIDING OR guarantee, promote or otherwise make available the Site and its contents (together, the “Covered Parties”), to any person or entity whatsoever for any direct, indirect, incidental, special, exemplary, compensatory, consequential, punitive or any damages or losses whatsoever including, without limitation (where applicable, arising out of): (i) loss of production, loss of profits, loss of revenue, loss of contracts, loss of or damage to goodwill or business image, loss of claims, interruption of business or data losses and other intangible losses (ii) your inability to use or unauthorized use of, delay, operation or inoperability of the Site (iii) unauthorized access to or manipulation of personal information or transmitted data (iv) submission of or Failure to provide any service, including offered services or (partial) cancellations or overbookings (5) Errors or inaccurate statements on the Site or any information (including but not limited to (descriptive) information (including Prices, availability and ratings) of the Accommodation as made available on the Site) and related software, products, services and graphics obtained through the Site (vi) any transactions made through the Site (vii) any property damage including computer damage or your computer system as a result of viruses or other harmful components through or on account of your access to or use of the Site or any site to which the Site provides hyperlinks or (viii) any damages otherwise arising from the use of the Site or any use, delay or inability to use the Site or any information, products or services obtained through the Site or (ix) any (personal) injury, death, property damage or other damage caused by Accommodation (its employees, directors, officers, agents, representatives or affiliates ) (10) Any damages arising from a force majeure event. The limitation of liability applies regardless of the form of the act, whether based in contract, tort, negligence, strict obligation, or otherwise even if the covered party has been advised of the possibility of damages.

A Force Majeure Event is any event beyond the reasonable control of the Covered Parties and may include, but not be limited to, natural disasters, weather conditions, fire, nuclear accidents, electromagnetic oscillations, terrorist acts, riots, wars, arson, insurrection, insurrection, armed hostilities of any kind, labor disputes, shutdowns and strikes Incapacity, restrictions or government actions, embezzlement, bankruptcy, machinery breakdown, quarantine, network outages or systems or their collapse, communications or Internet failure, epidemics, disease outbreaks, and so on. We are not responsible for any additional expenses, omissions, delays, redirects or actions of any governmental authority. No Covered Party shall be liable for the Accommodation’s breach of any condition or warranty including, without limitation, conditions or implied warranties of fitness for a particular purpose or merchantability, nor shall any Covered Party be liable for any other fault of the Accommodation (including any liability in tort) in connection with any products and/or services available through the Website. suiteabroad.com does not guarantee continuous, uninterrupted access to the Site.

suiteabroad.com shall bear the responsibility that it bears pursuant to the relevant laws in the event of willful misconduct or gross negligence in the provision of related services. TO THE EXTENT PERMITTED BY RELEVANT APPLICABLE LAWS AND WITHOUT AGREEING TO THE LIMITATIONS SPECIFIED IN THE TERMS OF USE, suiteabroad.com’S LIABILITY IN THE AGGREGATE WILL NOT EXCEED THE LESSER OF THE TOTAL AMOUNT OF (A) THE TOTAL COST OF YOUR RESERVATION AS SPECIFIED IN THE CONFIRMATION EMAIL (WHETHER FOR A SINGLE EVENT OR A SERIES OF EVENTS associated) or (b) two hundred and fifty US dollars (or its equivalent in the local currency). In the event of a double account or wrong account made by suiteabroad.com, the customer can file a claim for all wrong charges notwithstanding the above.

In addition, the above liability shall not be limited or excluded in accordance with the relevant applicable laws. In this case, suiteabroad.com shall bear the responsibility to the extent stipulated in the relevant laws. Requests should be submitted as soon as possible after the event. Late applications may be deemed not legally enforceable as provided by the applicable statute of limitations. Only bona fide applications will be considered.

13. Various items.

You must at all times comply with local laws and regulations. Things that are legal in certain countries may be illegal in others. You should inquire about applicable restrictions. suiteabroad.com accepts no liability in the event that the accommodation fails to check you in or request you to leave for legal or regulatory reasons.

In the interest of speaking your language, the Site and these Terms of Use are provided in a number of languages ​​and local versions (defined by different top-level domain names in some cases), but were originally written in English. In the event of any inconsistency between the English version and that translation, the English version of the Terms of Use will prevail.

The Terms of Use are severable. If any provision is deemed unenforceable or void, that provision shall not be enforced to the fullest extent permitted by applicable law, and such action shall not affect the validity and enforceability of any remaining provisions. The separated clause shall be replaced by a clause which approximates as closely as possible the original text and intent.

suiteabroad.com reserves the right, at its sole discretion and to the extent permitted under relevant law, to modify, discontinue or cancel, temporarily or permanently, the Website and/or any part thereof, including any service or product available through the Website and/or your use of the Website or any part of it. In the event of termination of the Website, reservations made through suiteabroad.com will remain valid unless you receive notice to the contrary. You will remain bound by your obligations under the Terms of Use, including the warranties you provide, disclaimers, and limitations of liability. In addition, suiteabroad.com shall not be liable to you or any third party for any termination of your access to the Site. suiteabroad.com reserves the right to modify or cancel these Terms of Use (or parts thereof) as it deems appropriate. Accommodations or Partners have the right to change their offers and this is not under suiteabroad.com’s control

.

In addition, suiteabroad.com and its affiliates have numerous subsidiaries, branches and other offices throughout the world that provide certain internal support functions not related to customers (“suiteabroad.com Support Companies”). suiteabroad.com support companies do not have any authority or authority to provide our services, nor any authority or authority to represent suiteabroad.com or conclude any contract in suiteabroad.com’s name or on its behalf and are not authorized to be an agent for suiteabroad.com’s operations or services except for cases authorized by suiteabroad.com.

suiteabroad.com and its subsidiaries (including customer support companies and all suiteabroad.com support companies) do not act as a travel agent unless otherwise stated on the site. Please visit the websites of our partners responsible for providing additional services (such as flights and rental cars) for more information.

For all questions about suiteabroad.com.com, the Services or the Site, or if you wish to send documents, correspondence, notices or other communications relating to Agoda.com, the Site or otherwise, please contact suiteabroad.com.com. Ltd directly.

16. How it works

Paid rankings and listings

The default rating is based on an automated mathematical formula that is periodically updated and modified. This ranking depends on several factors including, but not limited to, the following:

availability
Offers and prices
Historic boom
The money earned by suiteabroad.com
Conversion (rate of converting a website visit into a booking)
Room Days sales
cancellations
Content quality
Guest rating scores
Star rating
Partners have various tools to improve their visibility on the site, such as the Preferred Partner Program or paid listings (i.e. paying for a higher ranking in search results). All such properties will be clearly marked and/or additional letters written to indicate their participation.

At suiteabroad.com, we believe that real reviews from guests and travelers are part of useful information that will help you make the right decision when making future reservations. We use strict guidelines to ensure that all hotel reviews are original, relevant and helpful. For more information, please see our Guest Review Guidelines.

Right of withdrawal

The 14-day withdrawal period provided for in EU Consumer Protection Law does not apply to reservations made through suiteabroad.com. Instead, the ability to modify and/or cancel a reservation is subject to the rights of cancellation and modification associated with the type of cancellation policy.